Shipping & Returns


Shipping

 

Shipping is available to the U.S. and Canada. We do not currently offer shipping to other international locations.

All U.S. orders of $75 or more receive free shipping. 


U.S. orders are typically shipped 3-5 business days after your order is placed. Average shipping time is 5 business days. You may choose expedited shipping options at checkout. Shipping costs are calculated at checkout.

 

Returns

 

If you’re looking to return or exchange your order for whatever reason, we're here to help! We offer free returns or exchanges for items in new, unwashed, unworn condition. Returns must be initiated within 30 days of receiving your order. You can return your product for a different product or a refund to the original payment method.

Please note the following exceptions to our return and exchange policy:

  • Discounted items are final and cannot be returned or exchanged

  • Returned items must be returned in original packaging

  • Returned items must have no visible signs of wear or use

  • Original shipping charges are non-refundable.

To initiate a return, email hello@solidstate.clothing and include your order number and reason for return. We will then issue you a return shipping label. Your refund will be processed after your item has been returned and inspected. Please allow 10 business days for your refund to be processed by your bank.

To initiate an exchange, email hello@solidstate.clothing and include your order number and the product you would like to exchange for the item you previously purchased. We will then issue you a return shipping label.


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